Return Policy

In case the Customer Changes his/her Mind:

·      Must notify within 3 Days.

·      Please do not break the seal of your received product & conserve the delivery packaging & invoice.

Any exception will result in no return.

·      In case of a Misplaced Order:

·      Check the product and match it with the invoice.

·      Let us know as soon as possible

·      Please do not break the seal of your received product & conserve the delivery packaging & invoice.

Any exception will result in no return.

·      In case of Manufacturing Defect:

·      Must inform us immediately after learning the defect.

·      Any delay beyond 7 days will result in no return or replacement.

 

Refund Policy:

Refunds

·      Refunds are made only when the request is made within 3 calendar days of the purchase. And the purchased product must be in 

·      sealed/wrapped/intact condition (as delivered) to be eligible for a refund. Otherwise, there will be no option for any refund.

·      Once we receive your item, we will inspect it and notify you that we have received your returned

·      item. We will immediately notify you of the status of your refund after inspecting the item.

·      If your return is approved, we will initiate a refund to your Bank Cards, Mobile Finance Service, or through In-store Credits.

·      You will receive the refund within 7-10 working days. The refund period may vary depending on your card issuer’s policies.

Shipping

·      You will be responsible for paying your own shipping costs for returning your item. Shipping costs are nonrefundable.

·      If you receive a refund, the cost of return shipping will be deducted from your refund.

How do I request a return?

·      Option 1: Communicating with us by Facebook page or website. 

     Option 2: By calling esellpoint.com’s Customer Service on +8801711378822  

      Contact Us esellpoint.com

If you have any questions on how to return your item to us, contact us.

eSellpoint is one of the best online shop in Bangladesh. We are determined to fulfil our customer’s need and ensure quality product, quick delivery and best brands.

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