Return Policy:

In case the Customer Changes his/her Mind:

·      Must notify within 3 Days.

·      Please do not break the seal of your received product & conserve the delivery packaging & invoice.

Any exception will result in no return.

·      In case of a Misplaced Order:

·      Check the product and match it with the invoice.

·      Let us know as soon as possible

·      Please do not break the seal of your received product & conserve the delivery packaging & invoice.

Any exception will result in no return.

·      In case of Manufacturing Defect:

·      Must inform us immediately after learning the defect.

·      Any delay beyond 7 days will result in no return or replacement.

 

Refund Policy:

Refunds

·      Refunds are made only when the request is made within 3 calendar days of the purchase. And the purchased product must be in 

·      sealed/wrapped/intact condition (as delivered) to be eligible for a refund. Otherwise, there will be no option for any refund.

·      Once we receive your item, we will inspect it and notify you that we have received your returned

·      item. We will immediately notify you of the status of your refund after inspecting the item.

·      If your return is approved, we will initiate a refund to your Bank Cards, Mobile Finance Service, or through In-store Credits.

·      You will receive the refund within 7-10 working days. The refund period may vary depending on your card issuer’s policies.

Shipping

·      You will be responsible for paying your own shipping costs for returning your item. Shipping costs are nonrefundable.

·      If you receive a refund, the cost of return shipping will be deducted from your refund.

How do I request a return?

·      Option 1: Communicating with us by Facebook page or website. 

     Option 2: By calling esellpoint.com’s Customer Service on +8801711378822  

      Contact Us esellpoint.com

If you have any questions on how to return your item to us, contact us.